Q2, Do you provide free samples?
Yes, We provide free samples.

Q3, Do you provide new products?
Yes,we provide new products .

Q4, Where most of your customers come from ?
Most of them come from Europe, some from USA ,and others from Asia , our capacitors selling worldwide .

Q5, Could you make capacitors according to my design and drawing ?
Of course we can make capacitors at your request, and we can also give you best suggestion about correct material .

Q6, Can you have a break on Price for bulk ?
Pricing is flexible, we will surely consider to give you discount for bulk order, more in quantity and lower in price .

Q7, What’s lead time ? How long to make ?
Commonly, for stock item, we can ship to you in 3 days after payment, if out of stock, lead time is 10-15 days .

Q8, Is it possible to provide me free sample for check ?
Sure we will give you some sample if in stock, freight to be collect .

Q9,Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q10,What is your sample policy?
We can supply the sample if we have ready parts in stock, but the customers have to pay the courier cost.Customized samples also can be done for customer.

Q11,Do you test all your goods before delivery?
Yes, we have 100% test before delivery

Q12,How about your delivery time?
Generally, it will take 5 to 14 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q13,How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Q14,Factory Location
Office in Guangzhou city, factory in Hunan city.

Q15,Customize services
We make customized capacitor for clients.

Q16,Logo printing
Can customized any design with AI/PSD/CDR format.

Q17,MOQ
1pcs

Q18,Sample time and charge
Normally for 3-5days,the charges will be made according to samples items. The sample fee also can be returned according to order quantities.

Q19,Production time
Normally 7-14 days,if you want urgent delivery , we will find solutions.

Q20,FOB port
Guangzhou Huangpu port

Q21,Payment Conditions
We accept 30% as deposit, balance should be paid before shipment.

Q22,What kinds of payment terms are accepted? Following payments are accepted by our group
A:T/T, 30% deposit in advance, 70% balance before the shippment .
B:Alibaba insurance trade payment
C:Paypal

Q23,When can the goods be delivered after order is placed?
Depends on various products, it can be from 7 days to 14 days,exact delivery time will be specified in proforma invoice once order is confirmed and finish the deposit .

Q24,Are items shown on website ready to deliver after order is placed?
Most of the items are needed to be made once order is confirmed.Stock items may be available due to different seasons, please contact our staff for detail information.

Q25,How is your Quality Control?
– Before the order to be confirmed, we would check the material and color by sample which should be strictly the same as mass production.
– We will be tracing the different phase of production from the beginning.
– Every product quality checked before packing.
– Before delivery clients could send one QC or point the third party to check the quality if required. We will try our best to help clients when problem occurred.

Q26,How is your After Sales Service?
– Shipment and sample quality tracking includes lifetime.
– Any small problem happening in our capacitor will be solved at the most prompt time.
– We are able to offer relative technical support. Quick response, all your inquire will be replied within 24 hours.

Q27,How can I get quotation and make order?
Just simply inform our staff item numbers(or link) of the items you are interested in and we will prepare detail quotation for you. Performa invoice will be issued once order is confirmed and production will be started once advance payment is finalized.